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Windows devices-Drive for desktop currently doesn't support ARM-based Windows laptops and tablets, including the Microsoft Surface Pro X. Redeploy or reinstall Drive for desktop. Make sure to complete step 3, to clear cached files. Uninstall Drive for desktop, as described above. If you clear the cache before an upload is complete, that file will be lost. Files are moved here before they're uploaded. Warning: Be cautious about clearing the Google Drive for desktop cache to try to fix general problems. In the menus at the top of your screen, click Go Library. On macOS, the library folder might be hidden. Mac: ~/Library/Application Support/Google/DriveFS/ Windows: %USERPROFILE%\AppData\Local\Google\DriveFS If your new installation doesn’t succeed, you can contact support to try to recover your old cache. Once you’ve verified your reinstallation of Drive for desktop is successful, you can delete this old cache file. For example, you can copy your existing cache and rename it "DriveFS_old". Step 3: Clear files cached on your computer.īefore you clear the Drive for desktop cache, create a backup copy in case you need to later restore the folder. On macOS, right-click /Applications/Google Drive.app in Finder, then Move to Trash. 
The UninstallString registry key for Drive for desktop, ( Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\), points to the uninstall.exe. It will suppress uninstall dialogs and skip end-user confirmation of the uninstall. The -force_stop argument is required if Drive for desktop is currently running. %PROGRAMFILES%\Google\Drive File Stream\\uninstall.exe -silent -force_stop Consult the OS instructions for your computer if you need assistance. Use standard procedures to uninstall the Drive for desktop application.
After you are signed out of Drive for desktop, on your menu bar, click Google Drive Settings. On your menu bar, click Google Drive Settings. Step 1: Sign out and quit Drive for desktop Uninstall or reinstall Drive for desktop Uninstall Drive for desktopĪfter you uninstall Drive for desktop from your computer, you can still open your files on the web at. You can verify the version number, last sync date, or the amount of offline data on a device. Tip: As an administrator, you can find information about the Drive for desktop installation in the Admin console. If you have problems installing Drive for desktop, restart the computer where you're having trouble and try again. To turn off auto-updates, depending on your user's device and system, follow the steps at Configure auto-updates (Windows) or Manage Chrome updates (CBCM) Google backup and sync mac latest version update#
This is expected behavior, and you can ignore this folder.ĭrive for desktop comes packaged with Google Update (Windows) or Google Software Update (Mac) to auto-update Drive for desktop on your users’ computers. Note: You might see a folder called "localhost" when starting Drive for desktop (v.48 and later) on a Mac for the first time. Use caution deleting this folder, as it might contain content that has not yet been saved or synced.
(Optional) Delete the Google Drive folder at ~/Google Drive.Hdiutil mount GoogleDrive.dmg sudo installer -pkg /Volumes/Install\ Google\ Drive/GoogleDrive.pkg -target "/Volumes/Macintosh HD" hdiutil unmount /Volumes/Install\ Google\ Drive/
Google backup and sync mac latest version .exe#
exe file and deploy it in silent mode: Windows For this option, users need administrator rights to their computer.
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Let each user install Drive for desktop on their own machine. Install Drive for desktop on each user's computer using one of these options: This lets users see when someone is editing shared Microsoft Office files, and can help prevent editing conflicts. (Optional) At the same Admin console page, check Allow users to enable real-time presence in Microsoft Office from Google Drive for desktop. This restricts access to Drive for desktop to only devices owned and managed by your organization. (Optional) At the same Admin console page where you turned on sync, check Only allow Google Drive for desktop on authorized devices. Make sure to allow Drive for desktop and specify whether users can see Drive for desktop download links. If you haven’t already done so, turn on sync for your organization. Also make sure to use a supported browser. Google backup and sync mac latest version upgrade#
For Intel devices running High Sierra (10.13) or newer, follow these steps.įor the best user experience, we recommend that you upgrade to the latest OS version available for your machine. Windows 7 and up, with at least Service Pack 1 and Windows 7 security update installed.
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